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Return

Here you will find help and answers on the issue of returns.

By when do I have to cancel an order?

You have a comfortable 30 days from the delivery of the order. Until then, you can take your time to contact us to withdraw your consent.

Who bears the costs of returning the item if you don't like it or for other reasons that are not covered by the warranty?

Orders with delivery to Germany Return shipping is free. We will send you a return label and an accompanying document, which you must print out. Orders with delivery to other EU Schengen countries and worldwide The cost of return shipping must be bor

How do I have to proceed with a revocation?

Please contact us by email at [email protected] and we will arrange everything. You must note that the condition of the goods must be perfect, clean and complete, including all accessories and packaging. We have to calculate any damage or missing parts

How do I get my money back?

We will refund you the amount after the goods have been received and checked in the same way you paid.

What do I do if I discover a defect or production-related damage within the warranty period?

Please contact us first at [email protected] and we will then arrange everything else.